Privacy Policy

Effective Date: 02-Oct-25

Simpleris Consultancy Limited (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Simpleris.co.uk, contact us, or use our services.

1. Who We Are

Simpleris Consultancy Limited is a consultancy business based in the United Kingdom, providing SYSTEMology®, systems design, and process improvement services to clients. We are the data controller of the personal data collected via this website.

Our contact details:

  • Company name: Simpleris Consultancy Limited

  • Website: www.simpleris.co.uk

  • Email: gdpr@simpleris.co.uk

  • Registered address: 49 Burghley Rise, Burwell, Cambs, CB25 0RS

2. What Data We Collect

We may collect the following information when you interact with us:

  • Contact information: name, email address, phone number, company name, job title

  • Enquiry details: messages submitted via our website forms, emails, or phone

  • Website usage data: IP address, browser type, pages visited, and time spent on site (via cookies/analytics)

  • Marketing preferences: whether you have opted in to receive updates from us

We do not intentionally collect sensitive personal data unless necessary and with your consent.

3. How We Use Your Data

We use your personal data for:

  • Responding to enquiries and providing consultancy services

  • Managing our client relationships and contracts

  • Sending relevant updates, newsletters, or marketing (only with your consent)

  • Improving our website, services, and communications

  • Meeting legal and regulatory obligations

We will not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: when you sign up for newsletters or marketing communications

  • Contract: when we need to deliver our services or respond to your enquiry

  • Legal obligation: to comply with UK law and regulations

  • Legitimate interests: to improve our services and operate our business

5. Sharing Your Data

We may share your data with:

  • Service providers (e.g. IT, website hosting, email providers, analytics tools)

  • Professional advisors (e.g. legal, accounting)

  • Regulators, authorities, or law enforcement if required by law

All third parties are required to respect your data and process it in line with UK GDPR.

6. Cookies & Analytics

Our website may use cookies to improve your browsing experience and collect usage statistics (e.g. Google Analytics). You can manage or disable cookies through your browser settings.

7. Data Retention

We keep your personal data only for as long as necessary:

  • Enquiries: up to 12 months

  • Client data: for the duration of the contract and as required by law (e.g. accounting records – 6 years)

  • Marketing data: until you opt out or withdraw consent

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Object to or restrict processing of your data

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, please contact us at gdpr@simpleris.co.uk.